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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 2025

1. Introduction

ChemStocks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Request quotes or contact suppliers
  • Fill out contact forms
  • Subscribe to our newsletter
  • Communicate with us via email or phone

Types of Personal Information

  • Name and contact information (email, phone number, address)
  • Company information and business details
  • Product inquiries and requirements
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

  • IP address and browser information
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing and responding to your inquiries
  • Connecting you with relevant suppliers
  • Sending you updates and marketing communications (with your consent)
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Preventing fraud and ensuring security
  • Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

With Suppliers

When you request quotes or express interest in products, we share relevant information with suppliers to facilitate your business needs.

Service Providers

We may share information with third-party service providers who assist us in operating our website and providing our services.

Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Secure hosting and infrastructure

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences, but disabling certain cookies may affect website functionality.

7. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@chemstocks.com

Phone: +91 98765 43210

Address: Hyderabad, India 500044